Privacy Policy
At Eternal Slots, we highly value the trust and loyalty of our players. Protecting your personal data is a top priority, and we are committed to processing your information in a secure, responsible, and respectful manner. This Privacy Policy explains how we collect, use, and protect your data, ensuring transparency and clarity. We encourage you to read this policy carefully so you can make informed decisions about your experience at our casino.
Data Processing
This Privacy Policy describes how Eternal Slots complies with applicable gambling and data protection regulations when processing players’ personal data. The processing of such information is necessary to provide access to our games and related services.
Eternal Slots operates under the management of Dama N.V., a company registered in Curaçao, together with its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a gaming license issued by Antillephone N.V.
Acceptance of this Privacy Policy is required to use Eternal Slots services. As the policy may be updated periodically, we recommend reviewing it from time to time. Continued use of our services constitutes acceptance of any changes.
Collection of Information
Eternal Slots collects various types of personal information through its website and services, which may include:
- Registration and communication data, such as information provided during account creation or subsequent contact, including names, contact details, and identification documents
- Interaction records, including communications via email, live chat, or other support channels
- Transaction and usage data, such as payment records, betting activity, and website usage
- Compliance documentation required for identity verification and regulatory compliance
Usage of Information
The personal data collected by Eternal Slots is used for the following purposes:
- Processing transactions and managing betting activity
- Providing access to services and customer support
- Conducting verification and compliance checks
- Sending promotional communications, subject to your explicit consent
- Ensuring compliance with legal and regulatory obligations, including anti-money laundering requirements
- Detecting, preventing, and investigating fraudulent or unlawful activities
- Analyzing data to improve our services, features, and overall user experience
Marketing Communications
If you provide consent, Eternal Slots may use your personal data to send promotional information about our products and services. You may opt out of receiving marketing communications at any time through your account settings or by contacting customer support.
Disclosure of Information
Eternal Slots does not sell or rent personal data to third parties. However, your information may be shared in the following circumstances:
- Within our corporate group, to ensure efficient and consistent service delivery
- With trusted partners, where required for operational or regulatory purposes
- With third-party service providers, such as payment processors and data verification services
All such disclosures are made under strict confidentiality and data protection obligations.
Data Security and Retention
Eternal Slots applies appropriate technical and organizational security measures to protect personal data in accordance with applicable legal standards. Personal data is retained only for as long as necessary to meet regulatory and legal requirements, including a minimum retention period of five years following account closure, as required by anti-money laundering laws.
Cookies and Tracking
To enhance functionality and improve user experience, Eternal Slots uses cookies and similar tracking technologies. These tools help us analyze website usage, optimize performance, and support marketing activities. You can manage or restrict cookies through your browser settings, though doing so may affect certain website features.
Your Rights and Contact Information
You have the right to access, correct, or request the deletion of your personal data, as well as to object to the processing of your information for marketing purposes. If you have any questions, concerns, or requests, you may contact our Data Protection Officer via email.
Where applicable under GDPR or other data protection laws, you also have the right to lodge a complaint with the relevant supervisory authority.
This Privacy Policy reflects Eternal Slots’ commitment to protecting your privacy while providing a secure, compliant, and enjoyable gaming environment. If you need assistance or have questions regarding your personal data, our support team is available to help.